The MGA has confirmed a memorandum of understanding (MoU) with the Malta Competition and Consumer Affairs Authority (MCCAA), as the two authorities will collaborate on matters related to consumer affairs and player protection within the gaming sector, addressing consumer concerns, complaints and dispute-related matters that cross their respective responsibilities.
Both parties also reinforce their shared commitment to safeguarding the interests of consumers and players through the MoU, identifying the best course of action, offering clearer guidance and direction to the appropriate authority to those who need it in order to produce better support outcomes.
Charles Mizzi, Chief Executive Officer of the MGA, stated: “Effective player protection requires more than str..
