Ahead of appearing on a panel on the Regulation and Compliance Stage titled ‘Innovation in Tech: How Can Technology Keep Players Safe from Harm?‘, Super’s Head of Technical Compliance Scott Burrows spoke to iGaming Expert about the evolving role of tech in bringing a personalised approach to responsible gambling across the player spectrum.
Firstly, can you tell us about the role of tech in ensuring safer play and protecting players?
Tech has moved safer play from a reactive function to a predictive one. We’re no longer waiting for a player to self-report harm or for a manual review to catch something weeks later.
Real-time monitoring means deposit patterns, session length, loss-chasing, and time-of-day shifts get flagged as they happen. That shift alone changes what protection actually means in practice.
It also means we can personalise the response rather than b..