Dutch regulator slams Unibet for customer due diligence violation

by iGamingExpert
4 minutes read
Unibet has been criticised in the Netherlands for violating the country’s Anti-Money Laundering and Counter-Terrorism Financing Act (Wwft).

Optdeck Service Limited, which operates the FDJ United brand in the market, has been issued an AML/CFT directive from the Dutch gaming authority Kansspelautoriteit (KSA) after an investigation found that customer due diligence was ‘not being performed well enough’.

The KSA noted that transaction monitoring and control measures don’t align well with Unibet’s policy in practice and that it must adjust its policy to make the monitoring of players and their transactions more effective.

In particular, the regulator highlighted that policy adjustments are needed regarding financial thresholds.

With the directive, Unibet has been told by the KSA that it must cease the various violations. However, the regulator spotlighted that the operator had ‘a cooperative attitude and proactively worked on a remediation plan’, with some violations stopped during th..

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