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France’s Autorité Nationale des Jeux (ANJ) has fined Unibet (unibet.fr) a record €800,000 for a significant malfunction in its self-exclusion system that led to thousands of self-excluded players being able to access gambling services despite having signed out of the products.
The issue affected iOS users, lasted nearly two years and led to ANJ issuing its largest fine to date, as the ANJ was established in 2020 as the “unified authority” of French gambling,
The problem arose during the period of March 2021 to early December 2022, and was corrected by Unibet. However issues reappeared due to a technical malfunction from the end of December 2022 to February 2023.
ANJ’s report explained that SPS Betting, the company that operates Unibet.fr, did not contest the findings, but said ANJ was unable to determine how many players had “actually suffered damage”.
It maintained that the numbers involved could “not have exceeded more than 100 players”, although it could not prove that was the c..
