ONJN, the National Gambling Office of Romania, has determined that licensed operators must uphold self-exclusion as a “single account principle.”
The determination was published on Thursday, 13 March, to close a loophole that allowed self-excluded players to switch platforms and continue to gamble.
According to ONJN, if a customer self-excludes from one account on an operator’s platform, the exclusion must automatically apply to all other accounts held by the customer with that operator — even if the player did not specifically request exclusion from each individual account.
The determination carries consequences for operators that failed to enforce self-exclusion under the single account principle. Customers may now seek compensation for losses incurred on platforms that did not properly apply the self-exclusion measure across all linked accounts.
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