The new Responsible Gaming Policy was brought into force by the Dutch regulator in October last year, when it introduced tighter monitoring of players’ financials so that operators can intervene in ‘real time’ when necessary to prevent damage from excessive gambling.
Under the new texts, players are considered to be no longer capable of ‘bearing the financial consequences of their player behaviour’ when one of five key conditions occur within a calendar month.
The conditions applied are:
A player cannot make a deposit on their gaming account due to insufficient balance;
A player makes net deposits that make up more than the recreational part of their monthly net income;
A player makes net deposits that make up 30% or more of their monthly net income;
A player between the ages of 18 and 24 makes net deposits of more than €300;
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