While significant strides have been made, Dr Michael Auer, Managing Director at OpenBet’s Neccton, suggests there is a need for a uniform and proactive approach to player protection.
A call for standardisation
The UK is largely viewed as a leader in responsible gaming best practices, but there is still no uniform approach among operators. When identifying problematic patterns of play, methods can vary significantly depending on the size and preferences of individual companies, leaving room for players to slip through the gaps.
Some operators will opt to use third-party responsible gaming tools, while others choose to police themselves and apply their own algorithms. Standardisation would be beneficial in ensuring scoring systems and thresholds are at a universal level, to avoid discrepancies in how risk is identified.
Spain is an example of how specific laws around player protection are effective. A risk score, based on the ..
