Speaking during the ‘Balancing Player Protection and Growth’ panel at SBC Summit Tbilisi, Tokmajyan detailed the importance of operators providing players with the opportunity to make informed decisions about their gambling.
“Catch the right balance, as responsible gaming represents more than just the tools provided; it also takes into account the user interface and user experience when delivering these resources,” she explained.
“When we display the timely pop-ups, reminding users how much time and finances they have spent, we’re not just offering information, we’re giving them an opportunity to embrace responsibility.”
The session, which saw Tokmajyan joined on stage by RomBet President Dan Alexandru Ghiță and 4H Agency Partner Ivan Kurochkin, examined the growing importance..