The operator runs online and mobile sports betting for the Wheeling Island Casino and is reported to have sent out promotional material to 70 self-excluded customers being fined $100 per violation as a result.
Though Gamewise self-reported the incident to the commission, it was over a month after the material was sent when the operator notified the regulator of the breach of rules.
Courtesy of WVMetroNews, the State Lottery Director John Myles stated: “It was 45 days before they found out, so we kind of frown on that as well. While it was a programming error–it wasn’t something they did intentionally–we need to show that West Virginia takes those types of things seriously. Because if people have a gaming problem, we want to make sure they are protected.”
The self-exclusion scheme in West Virginia allows peop..
