Apollo Entertainment takes RG action after six-figure AGCO fine

The Alcohol and Gaming Commission of Ontario (AGCO) has served Apollo Entertainment with a Notice of Monetary Penalty totalling $100,000 for failing to adhere to its responsible gambling standards.

Apollo entered the Ontario market last September, receiving licenses from the AGCO for seven igaming sites:

Zodiac Casino
Yukon Gold Casino
Luxury Casino
Grand Mondial Casino
Casino Classic
Captain-Cooks Casino
Golden Tiger Casino

However, the regulator announced last week that the firm has violated multiple responsible gaming provisions in the Registrar’s Standards for Internet Gaming, including:

Failing to conduct required interventions with players who may be experiencing gambling related harms. This included the case of a player experiencing over $2m in losses in under four months without receiving interventions from the gaming site operator during that period.
Failing to implement an adequate voluntary self-exclusion program, as well as providing insufficient tools for players to se..