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711 Group has reiterated that it has ‘always acted in good faith and within the legal framework in place at the time’ in the Dutch iGaming market after receiving a fine of almost €900,000 from Kansspelautoriteit (KSA) for duty of care violations.
In a statement to iGaming Expert, Tom De Backer, Group CEO and Co-Founder, said that the operator is investigating its potential next steps and remains committed to ‘strengthening and optimising’ its duty of care and responsible gambling measures.
711 BV was fined a total of €886,000 by the KSA for failing to comply with the duty of care after an investigation by the Dutch gambling regulator discovered failures from February 2022 to June 2024.
Ten player files were requested by the regulator as part of its investigation, from individuals who suffered high losses, gambled for a high number of days and placed bets at night, with violations found in all files.
Michel Groothuizen, Chair of the KSA, said: “We have observed that not all provider..
